We are commercial distributors for El Transcantábrico, Costa Verde Express, Tren Al Ándalus, El Expreso de La Robla, and Transiberian…
Office hours

M-F 09:30 - 14:30 / 16:30 - 19:30

(0034) 913 095 131

M-F: 09:30 - 14:30 / 16:30 - 19:30

C/Ricardo Ortiz 14, Madrid (Spain)

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Formalize the Reservation and Payment Methods

You receive your confirmation by email and from that moment you have a maximum of 48 hours to proceed with the payment, according to the following conditions (as a general rule):

  1. Initial deposit of 15% of the total amount of the reservation within a maximum of 48 hours from our confirmation. Once the amount is received, we will send the corresponding receipt to your address (the initial deposit may vary if the firm confirmation conditions of the reservation stipulated by the railway companies are different from the amount indicated in this section).
  2. The remaining 85%, generally 30 days before the departure date. Free delivery to your home of the documentation and corresponding invoice.
  3. In the case of reservations made within 30 days prior to the departure date: 100% of the total amount, within a maximum of 48 hours, once the reservation is confirmed. Free delivery to your home of the documentation and corresponding invoice.

You can choose any of the 4 payment methods:

  1. Visit our offices in Spain and pay the requested amount directly.
  2. Make a “Bank transfer” or cash deposit into Crucemar’s accounts in Spain:
    (see offices around the world)
    In this case, we will provide you with the account of your choice from the indicated banking entities.
  3. Payment through “Credit card” of the usual ones (Visa, Master Card…)
    See privacy and data protection policy.
  4. Payment by card through the “Payment Gateway BBVA.